Welcome to Bookwell, the comprehensive wellness booking and management platform. This guide will help you get started quickly.
What is Bookwell?
Bookwell is a white-label SaaS platform designed specifically for wellness businesses. It provides:
- Online Booking - Let clients book appointments 24/7
- Staff Management - Manage therapists, schedules, and availability
- Service Catalog - Create and organize your service offerings
- Payment Processing - Accept payments and manage gift cards
- Client Management - Track client history and preferences
Who Uses Bookwell?
Bookwell serves three primary user types:
Admins (Business Owners)
Admins have full control over the platform. They can:
- Configure business settings
- Manage services and pricing
- Add and manage staff members
- View reports and analytics
- Process refunds and manage payments
Therapists (Staff)
Therapists use Bookwell to:
- View and manage their schedule
- Access client information and notes
- Mark appointments as complete
- Block time for breaks or personal appointments
Customers (Clients)
Customers can:
- Browse available services
- Book appointments online
- Manage their bookings
- Purchase and redeem gift cards
- View their appointment history
Next Steps
Quick Start Guide
Set up your first service and accept bookings in 10 minutes.
Your First Booking
Walk through the complete booking flow from start to finish.
Choose Your Guide
Select the guide that matches your role: