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Therapist Guide

Learn how to manage your schedule, appointments, and client notes in Bookwell.

Welcome to the Bookwell Therapist Guide. This documentation helps you manage your daily work efficiently.

What You Can Do

As a therapist, Bookwell helps you:

  • View Your Schedule - See upcoming appointments and availability
  • Manage Appointments - Check in clients, add notes, mark complete
  • Track Clients - View client history and preferences
  • Set Availability - Request time off and adjust your schedule

Getting Started

Logging In

  1. Open the link provided by your administrator
  2. Enter your email and password
  3. Complete two-factor authentication (if enabled)

Your Dashboard

After logging in, you'll see:

  • Today's Appointments - Your schedule for the day
  • Upcoming - Next few days at a glance
  • Notifications - New bookings, changes, messages

Daily Workflow

Before Your Shift

  1. Review today's appointments
  2. Check for any notes or special requests
  3. Prepare treatment rooms

During Appointments

  1. Check in the client when they arrive
  2. Provide the service
  3. Add session notes
  4. Mark appointment complete

End of Day

  1. Verify all appointments marked complete
  2. Review tomorrow's schedule
  3. Request any needed schedule changes

Mobile App

Bookwell is available on mobile for on-the-go access:

  • View your schedule
  • Receive notifications
  • Check client details
  • Add quick notes

Download from the App Store or Google Play.

Getting Help

If you need assistance:

  • Check this documentation
  • Contact your administrator
  • Use the in-app help feature

Permissions

Your access may be limited based on settings chosen by your administrator:

FeatureMay Be Restricted
View client contact infoAdmin controlled
Modify your scheduleMay need approval
View payment detailsOften restricted
Cancel appointmentsUsually admin only

If you need access to a restricted feature, speak with your administrator.